You are here: Sysadmin > RTTwoHowTo > RTHowToResolveTickets
To be written. [
BrandF 06 Jan 2003 ]
reply templates
use these replies as-is, or just copy important sections out of them. [
BrandF 06 Jan 2003 ]
thanks for the idea
we are looking into it
we need more information
we fixed the problem
please don't send us mail like that
use for: replying to editorial, news and other items not meant for help
@indymedia.org
Your support request was received, but I don't think the
indymedia helpdesk is the right place for it.
help@indymedia.org is for technical requests, contact
information, and problem reports about websites in the
indymedia network.
News should be published via an open publishing newswire:
Local IMCs: http://www.indymedia.org/contact.php3#Africa
Global: http://www.indymedia.org/publish.php3
Before requesting help, please review our growing Frequently
Asked Questions:
http://docs.indymedia.org/view/Global/FrequentlyAskedQuestionEn
If you can't find an answer there, or at your local IMC, fill
out this form with your comments and any important
details (like relevant URLs):
http://www.indymedia.org/contact.php3
Please reply if your request is not resolved, or if you have
further questions on this issue.
-- BrandF - 06 Jan 2003
to top
